Returns Policy

What Items Are Returnable?

• You can return items within 30 days of the shipment date of your order.
• Items must be in unworn and unwashed condition.
• Items must be in the original packaging with all tags intact.

 

Returns Process

1. Enter your email address and your order number (e.g., 1001).
2. Select the items you want to return or exchange, choose your return solution, then your return method, and submit.
3. Once your request has been reviewed and approved, you will receive email notifications with shipping guidelines.

 

What Items and Exceptions Are Non-Refundable?

• Items that have been worn, washed, or altered.
• Items without original packaging or tags.
• Items marked as non-returnable on the product page.

 

Return Postage Costs

We want you to love your purchase! Return postage is usually deducted from your refund, but if we made a mistake, such as sending the wrong item or a damaged product, we'll cover the cost. Your satisfaction is our priority!

 

Damage, Loss, or Theft Issues

• If your item is faulty, please contact us within 7 days of the delivery date.
• If your item is lost or stolen, please collect evidence and contact us immediately.

 

Exchanges

We do not offer direct exchanges. The fastest way to ensure you get what you want is to return the item you have and purchase the desired variant separately. This ensures you receive the correct item efficiently and promptly.

 

Refund Solutions

• Refund to the original payment method.
• Refund to a store gift card.

 

How Soon Will I Get My Refund?

• After your return has been processed, you will receive a refund notice from us.
• It will take an additional 1-3 business days for the refund to be returned to your original payment method.
• Refunds to store credit are immediate.
• If more than 15 business days have passed since we approved your return, please contact us at xxxxxxx.

 

Wish to Make a Return?

• Yes, I wish to make a return.